If for any reason you need to cancel an order, you may do so for a full refund, so long as no items have shipped *. Please contact us with your cancellation request by phone, email, or live chat.
* Please note, some exceptions apply for custom and special order items. In some cases, these products cannot be canceled after 48 hours, or there may be a cancelation fee from the manufacturer.
Because of our commitment to fast shipping, it is extremely important that you contact us as soon as possible to cancel your order. Usually within 12 hours of placing your order, it can be canceled. If you contact us after items have already shipped, however, shipping costs will be non-refundable.