If you select Free Shipping or Flat Rate shipping for your order, it will ship in the ordinary time frame per each product and vendor by a number of ground transit shipping methods. SwingSetMall.com works with several suppliers in order to provide our customers with the best selection of swing sets and swing set accessories online. Because of this, our shipping times vary depending on the vendor, products, and time of year. As many orders ship from multiple warehouses and services, it is also possible your order will not arrive all at once.
Order Processing Lead Times
The lead time for a product is the time it takes from when you place the order to when it normally ships out. The lead time will vary per product and throughout the year as most warehouses are much busier during spring and summer months. In general, we keep the current expected lead times listed on the product pages and do our best to inform our customers if an item ordered is going to take significantly longer than expected for any unforeseen reason.
Please check the product page to see the specific lead times where it says, for example, "Usually ships within 5-7 business days", so you can know what to expect for the items on your order.
Transit Time for Smaller Parts & Accessories
Most smaller parts and accessories, such as swing seats and hardware, ship via package services such as UPS Ground, FedEx Ground, and USPS Priority Mail. Once shipped, these items will typically deliver between 1-5 business days. We primarily use USPS and FedEx, which also deliver to residential addresses on weekends.
Transit Time for Slides, Swing Sets & Large Climbers
Large items, such as slides and swing sets, ship via semi-truck freight services like FedEx Freight and YRC Freight. Once shipped, these items will typically deliver between 2-7 business days. For residential addresses, the freight terminal will contact you to schedule a delivery appointment.
Please see our Shipping & Handling page for additional information. If you have questions about the status of your order, or how long it will take to ship items, free to contact us by email, live chat, or call us to get a better idea for shipping times of your items.