Shipping
-
While we are committed to processing and shipping out orders as quickly as possible, we currently do not offer expedited or rush shipping.
-
Do you ship outside of the USA?
At this time we do not ship internationally. We suggest working with a freight forwarding service and obtaining a US shipping address where you can have your items shipped to and then forwarded to the final destination. We still offer Free Shipping and Flat Rate Shipping rates for items shipping... -
Do you ship to Hawaii and Alaska?
Yes, we do! Many smaller package shipped items can be shipped to Hawaii and Alaska. Our shopping cart will automatically quote a shipping cost for USPS Priority Mail to Hawaii and Alaska. Sometimes actual costs for shipments to Hawaii and Alaska vary significantly from the online quote. If this i... -
While some orders can ship entirely by USPS, many can only ship by carriers that cannot deliver to post offices, such as UPS and FedEx, so it is always recommended that you provide a physical address for shipping.
-
If you select Free Shipping or Flat Rate shipping for your order, it will ship in the ordinary time frame per each product and vendor by a number of ground transit shipping methods. SwingSetMall.com works with several suppliers in order to provide our customers with the best selection of swing se...
-
Our shipping rates are fall mostly into two categories: 1. FREE SHIPPING on orders $149 (USD) & more We are pleased to offer Free Shipping & Handling on orders $149.00 (USD) and more! Free Shipping applies to: ALL package shipped orders to anywhere in the contiguous 48 states Many pack...
-
I only received some of my order. Where is the rest?
We work with a number of different suppliers in order to provide the largest selection of quality swing set accessories online. As such, many orders ship from multiple locations and arrive at different times. You should receive an email indicating partial shipment if this is the case with your or... -
Will I receive a tracking number for my order?
Yes. Tracking numbers are emailed to you as they become available to us. We always strive to give you the most up-to-date information about your order. Occasionally we are unable to update your order with the tracking number even though it may have already shipped from a remote supplier. Even sti...